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State Capitol, downtown Madison buildings dealing with phone, Internet outage


MADISON, WI (WTAQ) - Majority Republicans have done a lot of things to keep Democrats under wraps – but cutting off their phone service is not one of them.

The State Capitol and other buildings in downtown Madison have been wrestling with a major telephone and Internet outage since last Friday, when a construction mishap occurred.

But the news has not reached every corner of the state. And some lawmakers fear that their constituents might think they’re ignoring them.

Senate Democrat Julie Lassa of Stevens Point said her office is down to one working phone line – and it’s not the number in the state’s directory.

A construction crew mistakenly broke an AT&T phone line about a mile south of the Capitol. State office buildings were the ones most affected, and officials have been able to re-route lines to minimize the impact. But the phone problem has not gone totally away, and Lassa says it’s been hard all week to do business at the Capitol.

AT&T could not say how many customers were affected, or are still having problems. They say they’ve been working around the clock to get it fixed.

Jeff Maurer, who owns a fresh food market near the UW campus, tells WISC-TV it might be Friday night before he gets his Internet service back – and he calls that unacceptable. He does a lot of grocery business online, and he says the outage have cost him thousands of dollars.