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Neenah residents unhappy with ongoing boil water advisory

NEENAH, WI (WTAQ) - A boil water advisory for one section of the city of Neenah will continue at least until Friday.

The order is for residents living from Winneconne Avenue, south a half-mile to Meade, in an area between Henry Street on the west and Higgins Avenue on the east.

Residents say they've been dealing with illness for the past few days, and believe it's related to a construction site on South Commercial Street.

“Everybody in the house was sick,” Ofelia Carbajal told FOX 11. “They have diarrhea, fever, stomach pain really bad.”

The sickness was felt in the apartment above Carbajal as well.

“Real upset stomach and problems going to the bathroom for about three days,” Bryan Tilkens told FOX 11.

Both live right next to the site where levels of coliform bacteria were found in water samples. However, city officials say there is no evidence residents are getting sick from the water.

“There's no correlation at this point that it has come from the construction in the area down on Commercial Street,” said Kent Taylor, the director of Neenah Water Utility. “We don’t know at this point.”

Neenah Water Utility is sending four daily water samples to the DNR. The city needs 48 hours of clear samples before the water boil notice can end.

“We're sampling, we're flushing,” said Taylor.

Taylor is also taking phone calls, some critical of the way they found out about the water boil. Taylor says they followed protocol of alerting the media and posting a message on the water utility web site.

“Yesterday we went door to door in that area and we pounded on doors and we left door hangers on the doors,” said Taylor. “Was it late? Yes, but we did get the message and we viewed it as an update of the situation.”